How to Avoid Housing Scams!

Fake hotel booking services want to steal your money. Confirming a hotel reservation through Experient, Inc., the official AES Housing Bureau, guarantees that you’ll have a real room and no nasty surprises at check-in.

Over the past couple of years attendees and exhibitors have received calls offering assistance with hotel reservations for the AES Annual Meeting. The callers disguise themselves as the AES Housing Bureau and are using several sales pitch methods to get your attention such as the ability to obtain lower rates or that rooms are limited, but they can confirm space for you. These callers are NOT affiliated in any way with the American Epilepsy Society. 

The AES Housing Bureau won’t contact you to solicit your business. They will only call if you request to speak with someone from their office. Should you receive a call from anyone claiming to represent AES, be aware that this is not sanctioned and we strongly urge that you do not confirm a reservation.

AES is unable to guarantee the validity of any reservation not confirmed by Experient, Inc. If you have already confirmed a room in another way and would like to cancel your reservation, please contact the hotel directly. Additionally, contact your credit card company to be sure additional charges have not been applied to your card by any unauthorized person.

 Please contact AES should you have any questions.